Please click CASH Points Redemption Corner to check the updated list of CASH Points redemption gift / coupon
In order to redeem your CASH Points gift/coupon, you will need to complete an online CASH Points Redemption Form after login. Once the redemption request is accepted by CASH, your CASH Points will then be deducted from your CASH Points account immediately.
Please note: CASH Points are not redeemable for cash.
How do you know your Redemption Status
Upon submitting the online CASH Points Redemption Form, you may click "Your Account" to check your current redemption status. You may see one of the following statuses per application:
Where do you pick up your redemption gifts
Your application has been accepted by CASH.
Your chosen gift is ready for you to pick up
Your gift has been collected.
Your gift has been cancelled due to not collected after one month.
(Note: CASH shall have the right to confiscate the gift if it is not collected within one month from the date of notification, and the redeemed CASH Points will not reimbursed.)
Your application has been rejected due to shortage of stocks. Please choose another item.
For cash coupon redemption, you may choose one of the redemption locations as shown below or to receive the coupons by registered mail*. Other than cash coupons, you may pick up your gifts at our Sheung Wan Head Office.
Normally, it will take approximately 8 to 10 weeks for processing. You will be notified to pick up your gift/coupon via email, or you may login to "Your Account" to check your current redemption status. If the gift/coupon cannot be picked up within one month from the date of notification, CASH shall have the right to confiscate the gifts and the redeemed CASH Points will not be reimbursed.
| Redemption Locations
|Sheung Wan Head Office
|| 9/F, Low Block,
Grand Millennium Plaza,
181 Queen's Road Central,
Tel: (852) 2663 8888
| Mong Kok Services Centre
(for cash coupon only)
| 6/F, May May Building,
683-685 Nathan Road,
Tel: (852) 2748 0110
* If you choose to receive your coupons by registered mail, an extra 400 CASH Points will be deducted from your CASH Points account.
For any enquiries, please call our hotline at (852) 2663-8888 or e-mail at firstname.lastname@example.org