Two Factor Authentication

In order to strengthen the security of the use of network services and comply with the regulatory requirements, the Company will upgrade the security of our Electronic Trading Platform Services with effect from 27 April 2018 (“Effective Date”). Starting from the Effective Date, you will be required to use two-factor authentication (“2FA”) for accessing the Electronic Trading Platform (including desktop version and mobile application).

To avoid any inconvenience to your trading, please register or update your mobile phone number with the Company in order to receive a one-time password (OTP) for authentication.

How to Register for 2FA with a Mobile Device

Two Factor Authentication

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Applicable for CFSG Electronic Trading Account

1.  Please download "CFSG Authenticator" mobile app from App Store or Google
2.  Input your account number (e.g. 012345), name(e.g. Chan Tai Man or Chen
     Xiaoming) and the first 4 digits of ID card;
3.  Input one-time verification code received via SMS to register your mobile device

After the completion of the 2FA registration, you will be required to use your fingerprint or your preset 6-digit password for 2FA on your designated or permitted mobile device when you login the Company’s Electronic Trading Platform.

For details, please see CFSG Authenticator Registration Guideline

CFSG Authenticator Registration Guideline

Trading Platform

Online Trading Platform
Operation Guideline
CASH RTQ Mobile App
Operation Guideline
SP Advanced Version Trading Platform
Registration Guideline
SPTrader Pro HD Mobile App
Registration Guideline

If you have any enquiries on the 2FA services, please contact our Customer Service Hotline at (852) 2663 8888.

You may also contact our Dealing Hotline for placing orders:

Hong Kong Securities and Stock Options   2587 5228
Hong Kong Futures and Index Options   2587 5229
U.S. Securities, International Futures and Options   2525 3510